Last Updated: 2024

At LUST, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

LUST

Narumi Werner-Tosaka

info@lustpd.com

2. Personal Data We Collect

We collect and process the following personal data when you use our website or services:

- Name and Address: For ticket purchases and registration for events and workshops.

- Email Address: For communication about events, marketing updates (if consented), and customer support.

- Payment Information: For processing transactions related to ticket purchases (collected securely by our payment processors).

- Cookies and Usage Data: Collected through cookies for marketing and analytics purposes, including your IP address, browser type, and browsing activity on our site.

3. How We Use Your Data

We process your personal data for the following purposes:

- Providing Services: To organize and manage your participation in our pole dance workshops and events.

- Analytics: Google Analytics for tracking website usage and improving our services.

- Marketing Platforms: MailChimp to manage our email marketing communications.

- Payment Processing: Stripe, PayPal for processing payments.

- Marketing and Updates: To send you newsletters or promotional materials (only if you have consented to receive them).

- Legal Compliance: To comply with legal obligations or respond to lawful requests by public authorities.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

- Contractual Obligation: To fulfill our contract with you (e.g., when you purchase tickets for events).

- Consent: For marketing communications, where explicit consent has been provided.

- Legitimate Interest: For website analytics and fraud prevention.

- Legal Compliance: To comply with legal requirements (e.g., financial reporting).

5. Data Sharing and Third Parties

We only share your personal data with third parties when necessary for the purposes outlined above. This includes:

- Payment Processors: To securely handle payments for events.

- Marketing Tools: To send marketing emails and analyze the effectiveness of our campaigns (only with your consent).

- Service Providers: For hosting, technical support, and other operational needs.

All third parties with whom we share your data comply with GDPR regulations and ensure the protection of your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

- Event and Payment Information: Retained for 1 year for accounting and legal purposes.

- Marketing Data: Retained until you withdraw your consent or unsubscribe.

7. Your Rights Under GDPR

As an individual in the European Union, you have the following rights regarding your personal data:

- Right to Access: You can request a copy of the personal data we hold about you.

- Right to Rectification: You can ask us to correct any inaccurate or incomplete data.

- Right to Erasure* You can request the deletion of your personal data, under certain conditions.

- Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.

- Right to Data Portability: You can request that your data be transferred to another organization in a structured, commonly used format.

- Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.

- Right to Withdraw Consent: You can withdraw your consent at any time for data processing based on consent (e.g., marketing emails).

We may process or disclose your personal data to comply with applicable laws, legal processes, or government requests. This includes retaining financial transaction data for tax and regulatory compliance.

To exercise any of these rights, please contact us at [Your Email]. We will respond to your request within one month.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. This includes:

- Strictly Necessary Cookies: Essential for the functioning of the website (e.g., shopping cart functionality).

- Performance and Analytics Cookies: To analyze website traffic and improve user experience.

- Marketing Cookies: To deliver personalized marketing content.

When you first visit our website, we will ask for your consent to use non-essential cookies. You can manage or withdraw your consent at any time through our cookie settings or your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption, secure payment processing, and access control measures.

10. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that such transfers are made in compliance with GDPR by using appropriate safeguards (e.g., EU Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on this website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

info@lustpd.com